Project Deposits
Most projects require an advance payment or milestone payment before work begins. Deposits reserve team time and cover planning, research, setup, and initial production, so they are generally non-refundable once work has started.
Policy
Refund Policy
A simple overview of how refund requests are reviewed for SniperCoders services. Last updated: June 2026.
Eligible Refund Requests
A refund may be considered if we are unable to deliver the agreed scope, if a paid milestone has not started, or if both sides agree in writing that the project should stop before meaningful work has been completed.
Non-Refundable Items
Completed work, approved milestones, strategy sessions, custom designs, video edits, ad creatives, third-party costs, ad spend, software subscriptions, domain fees, hosting fees, and urgent delivery fees are not refundable.
Revision First Approach
For creative and development work, we first try to resolve concerns through reasonable revisions, fixes, or scope clarification before considering a refund.
How to Request a Refund
Email snipercoders25@gmail.com with your project name, payment details, reason for the request, and supporting context. We review requests case by case and reply with the next step.
Review Timeline
Refund reviews usually take 5 to 10 business days after we receive the required information. Approved refunds are processed through the original payment method where possible.
Questions about a payment?
Send us the project details and payment reference. We will review the situation clearly and fairly.
Contact SniperCoders